Refund Policy

Overview

Viral Hunter is a digital SaaS product. Payments for the Pro plan are processed securely by Razorpay. This policy explains cancellations and when refunds may apply.

Plans and pricing

• Free — no charge; limited monthly AI usage.
• Pro — billed monthly at ₹2,499 (India) or $29 (international, when enabled), via Razorpay Subscriptions.

Current pricing is always shown on our Pricing page.

Cancellation

You may cancel your Pro subscription at any time from Billing. Cancellation takes effect at the end of the current billing period. You keep Pro access until that date. After cancellation, your account returns to the Free plan.

Refunds

• First Pro charge: If you are not satisfied, email us within 7 days of the first successful Pro payment. Eligible first-time charges may be refunded in full after we verify the account and payment.
• Renewals: Subsequent monthly renewals are generally non-refundable once charged. Cancel before the renewal date to avoid the next charge.
• Partial months / unused usage: We do not prorate refunds for unused AI analyses, content ideas, or remaining days in a billing cycle after the 7-day window.
• Duplicate or failed charges: Contact us immediately. Verified duplicate or erroneous charges will be refunded.

How refunds are issued

Approved refunds are processed through Razorpay to the original payment method. Bank/card timelines usually take 5–10 business days after Razorpay completes the refund.

How to request a refund

Email us at jitendra.saini1189@gmail.com with:

• Account email used to sign up
• Approximate payment date and amount
• Razorpay payment/subscription ID if available
• Brief reason for the request

Or use our Contact page. We aim to respond within 1–2 business days.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of Viral Hunter after updates means you accept the revised policy.